Everything You Need to Know About Renting in Antwerp – FAQ

Planning a stay in Antwerp? We’ve got you covered! Here are answers to the most frequently asked questions about renting short-term accommodations in the city.

General Questions

1. What types of rentals are available in Antwerp?

We offer a variety of accommodations, including luxury apartments, modern studios, and executive suites in prime locations such as the Diamond District, Meir, and Antwerp City Center.

2. How do I book an apartment?

Booking is simple! Visit our rental listings and select your preferred stay. Follow the instructions to complete your reservation securely online.

3. What is included in the rental price?

Our rentals come fully furnished and include WiFi, utilities, linens, kitchen essentials, and cleaning services. Additional amenities vary by property.

4. Is there a minimum stay requirement?

Yes, most properties have a minimum stay of two nights, but this may vary. Check the details for each listing.

Check-In & Check-Out

5. What are the check-in and check-out times?

  • Check-in: From 3:00 PM
  • Check-out: By 11:00 AM

6. Can I request an early check-in or late check-out?

Yes, subject to availability. Please contact us in advance to arrange special requests.

7. How do I access the rental property?

You will receive detailed check-in instructions, including key collection or self-check-in options, upon booking confirmation.

Payment & Cancellation

8. What payment methods do you accept?

We accept credit cards, PayPal, and bank transfers. Full payment is required to confirm your booking.

9. What is the cancellation policy?

Cancellation policies vary by property. Please review the terms before booking or check our cancellation policy for details.

Staying at the Property

10. Are pets allowed?

Some of our rentals are pet-friendly. Please check the listing details or contact us for specific pet policies.

11. Is smoking allowed?

All our properties are non-smoking. Smoking is only permitted in designated outdoor areas.

12. Do you provide cleaning services?

Yes! A final cleaning service is included. Additional cleaning can be requested for an extra fee.

13. Are the apartments safe?

Absolutely! All properties are in secure locations and equipped with locks, security cameras (in common areas), and emergency contacts.

Location & Transportation

14. How far are the rentals from Antwerp Central Station?

Many of our properties are within walking distance of Antwerp Central Station. Exact distances can be found on each listing.

15. What are the best ways to get around Antwerp?

Antwerp is well-connected with public transport, bike rentals, and taxis. The city center is also very walkable.

16. Where can I park my car?

Some properties offer private parking, while others have nearby public parking garages. Check the listing details for specific options.

Need More Help?

If you have any additional questions, feel free to contact us – we’re happy to assist you!

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